FutureSet | Feed Check

Ingesting millions of reviews for your brands and their competition so that you can keep the consumer at the center of your decision making.

What it is:

Consumer reviews can help uncover the impact of formula and package changes, develop personas and even uncover whitespace. Getting real-time, authentic feedback from consumers is challenging for any brand.

Our Ratings and Reviews Feedcheck pulls in reviews from any online site, putting consumer feedback at your fingertips so you can act on it immediately.

How it
works:

Robust, Quality Data

The Ratings and Reviews dashboard pulls in consumer reviews and questions from across retail and hospitality sites such as Amazon, Walmart, Target, Yelp, Google Reviews and many more. We scrape these sites every day to ensure your team has the most current insights into consumer satisfaction.

UI-Friendly Dashboard and API Feed

Whether you're searching for a user-friendly dashboard that puts all these data at your fingertips or looking to ingest the data into your in-house platform via an uncomplicated API feed, customized to your needs - our goal is give you the data in the way that works best with your current workflow.

AI-led Review Response

Instead of manually writing a response to a review yourself, our Ai Prompted Review Response does it for you. Just cut & paste it. This includes multi-lingual responses to reviews. With ~5% of reviews left in Spanish, this means you can save resources by no longer needing someone to translate and respond to these. And with our new Google partnership, explore our Ai Prompt auto response where the Ai tool can respond to negative reviews for you. All 10x faster than a human response.

Turn Key Analysis

FutureSet Feed Check offers unique insights into your consumers: key words, KPIs, and trending topics. Sort reviews by product, brand and channel, or create custom groups specific to your needs.

Simply give us the product list, and our team will locate, map and upload to the dashboard, so you have nothing to do but log in and see your feedback.

How this
benefits
our
customers:

Brand Performance

For short term concerns, understanding consumer reviews and questions will alert brands to activity likely to impact brand performance.

Innovation

Consumer reviews can help uncover the impact of formula and package changes, develop personas and even uncover whitespace.

Brand Affinity

AI-promoted response allows for 10X faster and custom reviews, ensuring your consumer base has more brand affinity.

Brand Health

For long term concerns, accessing reviews across multiple channels can alert teams to slow erosion of brand health.

How it's
different
from other
products:

Narrow Understanding – Data siloed on each retailer or even by brand segment can lead to wrong assumptions and missed opportunities.

Lagging Data– Unstructured and overwhelming amount of data with no context.

Manual – Having to search manually via each site to gain an understanding of consumer feedback is time consuming and stretches resources.

Without 4Sight FutureSet Feed Check

Comprehensive – Pull consumer feedback from dozens of retailers and other online sites. Group the data however you need to gain the most holistic view of your brand.

Always On – Ingest reviews daily to make sure the most current feedback is at your fingertips. Pull the API into your platform every day, as well, to ensure your team doesn't miss a beat.

Turn Key – We map the products and pull in the review for you, so your time can be spent on the important thing: your consumers and the actionable insights you need to best serve them.

With 4Sight FutureSet Feed Check